The popularity of multi restaurant food ordering systems is on a meteoric rise. Ordering food online took off in 1995 in San Francisco and is evaluated in today’s age in the best possible way.
Now, the online food ordering system isn’t stuck with just getting food in the comfort of your home. It involves a strong management network for businesses to thrive in their region.
Today’s digitalized world allows businesses and entrepreneurs to launch their dream food ordering system project in no time.
Whether you want to do business with chains like Pizzahut on your platform or want to start your brand, you need careful planning and consideration. Simply choose the system that contains all the up-to-date and relevant features to meet your business needs.
But the question is: how can you know which solution is the best for you?
Well, this article answers the question to help you choose the best multi restaurant food ordering & management system. This will not only help you consider the features before purchasing the system but also find you the best system available in the current market.
What is a multi restaurant online food ordering management system ?
Simply put, a multi restaurant food ordering system gives business owners the platform to bring multiple restaurants, deliverymen, and food ordering options for customers together under one roof.
When you order food from any online platform, you must have noticed that you first use an app or a website to browse your food. Then, place an order and after a certain time, your order gets delivered by a deliveryman. The whole process includes admin, restaurant and deliveryman.
That’s the reason the whole package needs websites, and apps for business owners, restaurant owners, deliverymen, and customers.
Must have Modules of a Multi Restaurant Food Ordering System
Whether you’re thinking of developing a Multi-Restaurant Food Ordering System from scratch or want to utilise the available ones – there are some must-haves that you should consider.
The basic and the most common modules that the system should include:
- Admin Panel
- Customer App and Website
- Restaurant Panel or App
- Deliveryman App
These basics have some must-haves that can pretty much determine a business’s operation and success rate.
Admin Panel:
This panel lets the owner manage the whole system smoothly. It is the center of controlling the whole system.
Features:
- Business Model Options
- Payment Options
- Dashboard and reporting system
- Multi-language and multi-currency support
- Operations ( Restaurant, Food, Employee, Customer)
- Order details and management
Customer App and Website:
The app and website are built for the end users for whom the business is operating. The customer website or mobile app gives people the personalized space to order their favorite food.
Features:
- Delivery options
- User-friendly Graphic User Interface (GUI)
- Running order tracking
- Social and guest login
- Wallet and loyalty points
- Live chat
- Order refunds
Restaurant Panel:
This panel lets restaurant owners manage their cuisine, employees, orders and connect with customers. Any restaurant that wants to be a part of an online food ordering system will get full access to this panel to control their business.
Features:
- Operations(Food, Deliveryman, Order, Employees)
- Expense report
- Customer review
- Restaurant configuration
- POS section
Deliveryman App:
Nowadays, young males, students, and unemployed people are driving towards the food delivery sector as a way of earning money or having a side gig. An online multi-restaurant food delivery system can give those people the platform to earn as well as give service to the business in need. Keeping that in mind, multi-vendor food ordering systems create an app for them to deliver and earn through the app successfully.
Features:
- Delivery Request
- DeliveryHistory
- Self Sign Up and Sign In
- Dashboard and Reporting
Factors to Consider Before Choosing a Multi-Restaurant Food Ordering System
You must create a checklist to ensure you choose the right system to start your journey. Although different people have different criteria for selecting the right ones, the checklist below shows the general and ideal one for anyone-
Having a Budget Plan
Creating a long-term financial plan for your business will help you select the right system quickly. If you are still determining how much you want to invest in purchasing, installing, and customizing, it would be hard to decide to buy one.
On the contrary, the budgeting issue won’t bother you if you have a clear vision and plan. You need to check the detailed functionalities and offerings that come with the existing systems in the market and check if they align with your financial plan.
Comparison
Comparing the existing software systems helps choose the exact features you need for your business. This keeps one updated about the latest industry trends, new feature launches, and nooks and crannies of the competitive systems.
You can also compare different systems from G2 or try finding it manually.
Integration System with Other Technologies
Check if the system offers API integration facility to simplify business operations. The integration system may include a payment gateway, location, SMS, push notifications, Email, social media registration ( Google, Facebook, etc.), etc.
Explore Must-Have Features for Individual Business Needs
Every business is unique. Even the same business ideas can serve their customers differently. Before choosing a system for your business, you must ensure it holds the basic and most common ones.
Customer Service and Support
If the system doesn’t have a customer service and support facility, it’s a red flag!
As a software developer or system user, you may need to resolve technical issues, bugs, or guidance on using basic to advanced features. It might become an issue for your business if you don’t get it on time.
User-Wise Panels and Apps
A multi vendor food ordering system should have essential and unavoidable panels and apps to ensure a smooth business operation. It should have a website, admin panel, restaurant panel, deliveryman app, and customer app with a modern and easy to interact user-friendly interface.
Code/Script Customizability
An easy-to-understand and clean code allows you to add new features based on your client’s requirements and target audience. Just like a good joke, a good code needs no explanation. To make it understandable, it clearly documents what has been done and why. As every business requires unique solutions, having a code or script customizability option is crucial.
Multiple Business Models
Some businesses prefer to sign up for a commission-based model, and others don’t. The solution lies in having a system that fulfills every business need, whether it’s a commission-based model or a subscription-based model.
Multi-Languagewith RTL
A business that aims to tailor their message to specific languages must need to check this option. This way, customers worldwide get a native experience with seamless operation.
Real-Time Order Tracking System
A live tracking system gives customers a sense of control, ensuring trust and transparency. The operational efficiency can be improved if the system provides this functionality as it reduces customer inquiries.
Dispatch Management
To optimize resource allocation and handle orders efficiently, this option is a must-have for any business. This not only facilitates seamless communication but also ensures timely deliveries to customers.
Reports and Analytics
This facility pinpoints areas where improvements are needed, whether in marketing, sales, or customer service. It also helps identify which product, restaurant, and delivery person performs better and what the customers love.
How Does a Multi Restaurant Food Ordering System Work?
Now that we know the must-haves of a multi restaurant food ordering system, let’s understand how the system works in real life.
In general, this system works from the perspective of the customer and restaurant side. The step-by-step workflow is given below-
- A customer chooses his/her favorite food from a particular restaurant and places an order through a web or mobile application.
- A restaurant accepts the order and starts to prepare the food.
- The restaurant prepares food and hands it to a deliveryman.
- The Deliveryman receives the parcel and goes out for delivery.
- The customer receives his or her order from the deliveryman.
But this method raises a question.
Suppose a customer places an order, and a restaurant receives it. Then it starts preparing the food. But if, after preparation, the restaurant finds no deliveryman to deliver the parcel, then what happens?
To answer this question, we have to think from a different perspective. The new step-by-step workflow is given below-
- A customer chooses his/her favorite food from a particular restaurant and places an order through a web or mobile application.
- A deliveryman accepts the order and sends it to the restaurant.
- A restaurant receives the order from the deliveryman and prepares food.
- The restaurant handovers the food to the deliveryman after preparing the food.
- The deliveryman receives food from the restaurant and is out for delivery.
This way, there’s no chance of not finding a deliveryman and continuing with the process seamlessly.
With this approach, restaurants can eliminate the hassle of finding or waiting for a delivery person. The entire delivery process will be seamlessly maintained through the system, providing users with a smooth and hassle-free experience.
Top 5 Multi-Restaurant Food Delivery Software of 2024
To make it easier for you to choose without wasting time surfing the internet cluelessly, we have picked up the top 5 multi-restaurant food delivery software of 2024
As multi restaurant food ordering systems are gaining popularity among entrepreneurs and startup owners, it’s crucial to know which ones are performing best and gaining trust among their client base.
After thorough market research, here’s what I’ve found-
StackFood
Reviews: 4.87
Sold: 1,960
The popular multi restaurant food delivery system “StackFood” offers a powerful platform for any entrepreneur to launch their online food delivery business similar to existing businesses like Swiggy or Zomato.
Developed using Laravel and Flutter framework, it comes with 2 superb web panels( Admin panel, Restaurant Panel) and 3 highly responsive mobile apps ( Restaurant App, Customer App, Deliveryman App) to give every user a seamless experience.
Along with a Flutter website, there exists a React website. It comes with the benefits of faster load times, chances of ranking higher in the search engine result pages (SERPs), user-friendly UI, and reusable components for developers to make changes in any particular part without affecting the other parts of the system.
The developers are constantly updating the system to keep it relevant to the market trends and customers’ needs.
Features:
- Zone-wise business setup
- Robust food management
- Dispatch management
- Cuisine management
- Third-party APIs integration
- Wallet and loyalty points
- Social and guest login method
- Live chat with every user
- Multi-language and currency-supported
- Secure payment gateways and many more.
| Advantages | Disadvantages |
| Unlimited food variations, such as veg/non-veg & cuisine creation system. | The deliveryman app is an addon. |
| Guest checkout for customers to order faster | Doesn’t come with LinkedIn social login options |
Foodyman
Reviews: 4.29
Sold: 173
The system’s functions are similar to those of existing businesses like Uber Eats and DoorDash. This online-based food delivery solution is developed using Laravel, Flutter, and Next JS frameworks.
Features:
- Multiple language and RTL
- Delivery zone setup
- Order refunds
- Reviews
- Integrated payment gateways
| Advantages | Disadvantages |
| Comes with two standalone ecosystems – Multivendor marketplace and Single Vendor Multi Branch platform | No Guest ordering options for customers. |
| Parcel module available. | The current system does not allow customers to mark and view their favourite food items separately. |
FoodTiger
Reviews: 4.13
Sold: 867
It’s a PHP-based online food ordering system for any restaurant or food zone. It gives you the opportunity to start your own food delivery business within minutes.
Features:
- Admin dashboards and statistics
- Multiple roles and permission
- Multilingual support
- Social media authentication
- Advance reporting
| Advantages | Disadvantages |
| Real-time order flow visibility from purchase through fulfilment | It supports only two payment methods: Pay on delivery and pay via Stripe. |
| Restaurant owners can receive orders for their restaurants both by mail and in the system. | No Guest ordering options for customers. |
eCart
Reviews: 4.84
Sold: 1,119
This multipurpose online shopping app allows businesses to set up grocery stores, food delivery, fruit and vegetable stores, stationery stores, and more.
Features:
- Multiple language and currency options
- Live order tracking
- Multiple payment gateway
- Delivery boy and customer app
| Advantages | Disadvantages |
| Two different website themes with colour-choosing options | No ios supported mobile applications for customers or delivery boy |
| Create multiple admin or editor roles with customised permission | No scheduled delivery control option from the admin |
Foodies
Reviews: 4.61
Sold: 689
It is an on-demand business or online food delivery system based on location and specialty.
Features:
- Real-time chatting option
- Multiple admin accounts
- Promotional banner slider for mobile app.
- Featured restaurants option
| Advantages | Disadvantages |
| Tablet restaurant application is available for restaurant managers. | Real-time chat is only available between the rider and super admin. |
| Setup restaurant food delivery prices based on users’ location | All the offered apps for different system users must be purchased separately. |
Advantages of using a multi restaurant food ordering system
Hey, did you know that the online food delivery market is expected to hit a whopping US$ 1.79tn in revenue by 2028?
And what does this exactly mean? Well, it means that the scope of meals and groceries ordered online and getting them delivered by the restaurant, retailer or platform is increasing.
So, for anyone thinking about starting their multi-vendor food ordering system, this is the perfect time! It comes with the benefits of –
- Easy setup – Simple and easy process that anyone can launch a business.
- Optimise efficiency – The system removes the need for manual order-taking and optimizes efficiency. This reduces human error, and customers are more satisfied
- Detailed report – Generates transaction and expense reports in detail to clearly monitor and be up to date about the expenditure
- Order control- Easily view order details and status and take action immediately to save time and cost.
- Social platform integration – Social media integration gives the opportunity to promote the brand and attract new customers.
Final Thoughts
To skyrocket your food order management business, the best way in today’s world is to get a multi restaurant food ordering system.
Why? Because the rise of online food ordering and delivery presents a great opportunity for restaurant growth and job creation for young people.
Consider using a platform like CodeCanyon to buy scripts and components for your food ordering management system. Before making a decision, ensure you have a clear business and budget plan that aligns with the required modules and features of your system.
Also, comparing existing systems would make it easy for you to choose the best one with extraordinary yet needed modules, features, and functionalities, just like StackFood.
It has different apps for different users, a user-friendly React website, a guest checkout option, and overall a complete package for your online food ordering and delivery business.
Remember, the right system will not just be a one-time investment but will be with your business through thick and thin.
Meet Mehrin! A technical writer with a Computer Science background. She combines her academic knowledge & creativity to transform complex facts into engaging content. With a sharp eye for detail, she keeps readers updated on tech trends. Outside of writing, she’s a visual storyteller, capturing life’s moments through photography.